F.A.Q.
What is hemp?
It's important to know that hemp and marijuana aren't the same. They're in the same plant family, but the US legally defines hemp as having less than 0.3% THC (tetrahydrocannabinol). Hemp is a variety of the Cannabis sativa plant species that is grown specifically for industrial purposes, including the production of fiber, oil, seeds, and other by-products.
Is hemp legal and safe to use?
The 2018 Farm Bill made it legal to grow hemp, or cannabis containing less than 0.3 percent Delta-9 THC, throughout the United States. The court decision also seems to cover other hemp-derived cannabinoids, like delta-10 THC, HHC, and THC-P.
What type of THC is used in STIIIZY Seltzers?
Hemp Derived Delta-9 THC
What is the difference between cannabis-derived and hemp-derived THC?
It's important to know that hemp and marijuana aren't the same. They're in the same plant family, but the US legally defines hemp as having less than 0.3% THC (tetrahydrocannabinol). Hemp is a variety of the Cannabis sativa plant species that is grown specifically for industrial purposes, including the production of fiber, oil, seeds, and other by-products.
What makes STIIIZY Seltzer unique from other edibles/beverages?
STIIIZY Hemp Infused Seltzer: Where classic refreshments meet innovative Hydro-Fiber™ technology. Infused with bold flavors and designed to uplift your spirit, each can will deliver the perfect blend of taste and relaxation.
How many should I drink in one sitting?
New users should start with one beverage (5 mg of THC) and wait 1–2 hours to assess the effects.
Experienced users might consume more (e.g., 10 mg), but moderation is key. Always be mindful of personal tolerance, and never consume more until you're sure of how you feel after the first drink. Moderation is important to avoid undesirable side effects.
Is STIIIZY Seltzer gluten and/or sugar-free?
STIIIZY Seltzer is gluten free, non-GMO and vegan.
STIIIZY Seltzers are low in sugar and made with all natural cane sugar.
Does STIIIZY Seltzer contain any caffeine and/or alcohol?
No, STIIIZY Seltzers do not contain caffeine or alcohol.
How should I properly store my STIIIZY Seltzer?
The shelf life of STIIIZY Seltzers is determined by how they are stored:
• Unopened - When properly stored in a cool, dark, dry place, unopened seltzers can maintain their carbonation and are best enjoyed before their expiration date.
• Opened - Once opened, STIIIZY Seltzer should be consumed within a few hours. After a few hours, it will start to lose its refreshing taste and go flat.
Do STIIIZY Seltzers need to be refrigerated?
Although our STIIIZY Seltzers are best enjoyed cold, refrigeration is not necessary. Crack open a can of uplifted spirits, good vibes, and high cheers!
Are your products third-party tested?
Yes. We conduct third-party lab testing to ensure the quality, purity, and potency of our products. Lab results, including THC content and cannabinoid profile, can be found here: CERTIFICATES OF ANALYSIS
Can STIIIZY drinks be shipped directly to me?
Currently we are only shipping to these states: AL, AR, AZ, DE, FL, GA, IL, IN, ,KS, KY, MD, ME, NC, NE, ND, OH, OK, PA, SC, SD, TN, TX, WI, WY.
I'm a retailer and I want to carry STIIIZY drink products…
Wholesale or bulk orders are only available to licensed retailers in select states. If you are interested, please send us a copy of your state business license and contact information to high@stiiizyhemp.com, and we will forward it to our wholesale department for follow up.
GENERAL INQUIRIES
Am I able to purchase wholesale/bulk?
Wholesale or bulk orders are only available to licensed retailers in select states.
If you are a licensed retailer in any of these states, please send us a copy of your state business license and contact information to high@stiiizyhemp.com, and we will forward it to our wholesale department for follow up.
ONLINE ORDERS
I have a question about my order, who do I contact?
All inquiries submitted to high@stiiizyhemp.com will be responded to within 72 business hours.
When will my order be shipped out?
It can take 3-5 business days from the date of purchase for the order to be processed (weekends do not apply as business days). Our cut-off time for sending orders out is 3 PM (PST), Monday - Friday. Customers may experience a delay in their orders due to the postal services being at max capacity.
Can I cancel my order?
All online orders are final once placed. Please contact high@stiiizyhemp.com with your order number for any questions.
My package was not delivered although the status says delivered. What should I do?
Once a package/order has been processed and shipped by USPS, we are not liable for any lost or stolen items. We recommend checking out these tips:
-Allow 36 business hours from the date of said deliverance for the package to arrive
-Check the surrounding area for the package-Someone else may have accepted the delivery for you
-There may have been a notice of attempted delivery
-Contact your local USPS with your tracking number
Why did my order not go through but it took money out of my account?
If the billing address and shipping address do not match, then the order will not process successfully. Please allow 3-5 business days depending on your financial institution for the funds to reflect back into your account.
Why was I charged twice for my order?
Once your order is submitted, there will be a pending charge that is held for authorization. Once your payment has been authorized, that pending charge that is being held will be refunded back to your account. Please allow up to 3-5 business days for the pending amount to be refunded back to your account.
Can I use a prepaid gift card for my order?
No. We require a credit or debit card with matching billing information to process you order successfully.
GUIDE PACKAGE PROTECTION
What is Guide Package Protection?
Guide Package Protection protects your order against loss, damage, theft, and more. In just a couple of clicks, you'll receive a refund or replacement for approved claims. To cover your order, make sure Guide Package protection is checked before you place your order at checkout.
How do I file a claim with Guide Package Protection?
If you’ve purchased package protection and need to make a claim, head here to File a Claim
How do I buy Guide Package Protection?
Guide Package Protection will be available to add once you reach Checkout. Once it is added, it will appear at checkout as a product before your order is placed.
What am I covered for?
Guide Package Protection covers lost, damaged, stolen packages.
How much does Package Protection cost?
The cost of Guide Package Protection depends on the total value of your order.
How long before my delivery is classified as lost?
If your parcel hasn't had an updated tracking scan in 5 days, it’s considered lost in transit, and you can make a claim.
What happens if my parcel is stolen / if it says delivered but I haven’t received it?
File a claim as normal here and Guide will go ahead and process your claim.
How do I get a refund for Guide Package Protection?
If your order is in transit, we are unable to refund Guide Package protection.
How long do I have to file a claim?
30 – 45 days depending on the claim type. This is from the date you placed your order.
WARNING DISCLAIMERS
California
An empty integrated cannabis vaporizer shall be properly disposed of as a hazardous waste at a hazardous waste collection facility or other approved facility.
A spent cannabis cartridge shall be properly disposed of as a hazardous waste at a household hazardous waste collection facility or other approved facility.
Michigan
For use by individuals registered qualifying patients or individuals 21 years of age or older only. Keep out of reach of children. It is illegal to drive a motor vehicle while under the influence of marijuana. National Poison Control Center 1-800-222-1222.
WARNING: USE BY PREGNANT OR BREASTFEEDING WOMEN, OR BY WOMEN PLANNING TO BECOME PREGNANT, MAY RESULT IN FETAL INJURY, PRETERM BIRTH, LOW BIRTH WEIGHT, OR DEVELOPMENTAL PROBLEMS FOR THE CHILD.
Nevada
Keep out of reach of Children; For Use Only by Adults 21 Years of Age or Older.